Customer Support

Need help with your Everyday Kitchen order or a product? Send us a private message using the form below, or email aliug200222@gmail.com.

How can we help?

• Order status & tracking: Include your order number and tell us what you need help with.
• Delivery issue: Let us know if your parcel is delayed, missing, or marked delivered but not received.
• Damaged, incorrect, or missing item: Describe the issue and the item affected. If photos are helpful, send them by email with your order number.
• Returns, refunds & cancellations: Include your order number and the reason for your request. Contact us before sending an item back. A request does not automatically cancel an order or approve a return or refund.
• Product question: Include the product name and your question.

What to include

In the Comment field below, enter:

• Topic: Order status / Delivery / Item issue / Return or cancellation / Product question / Other
• Order number, if applicable
• A brief description of the issue and the help you would like

Use the email address from your order when possible. We will reply by email; you can continue the conversation by replying to that email. You do not need an account to contact us.

Your privacy

Your message is not posted publicly. Please do not send passwords, payment card details, government ID numbers, or unnecessary personal information. See our Privacy Policy for information about how personal information is handled.